Jomashop Sold Me the Wrong Watch Twice and Made Me Pay for Return Shipping Twice

 

 

 

Jomashop sent me the wrong Invicta Russian Diver (white dial), with a distressed leather strap when its website described it having a black rubber one.

I returned it. I had to pay the $12 shipping cost.

Two weeks later, the same WRONG watch showed up with the same ugly, distressed leather. This time I got a refund but not before shelling out another $12 for return shipping.

I'm out $24 and I got nothing but a headache. As a further note, they sent me the wrong black dial Russian Diver (same distressed leather strap) but they paid for the shipping on this one. Their policy seems arbitrary. 

Thanks, Jomashop. Never again. 

 

 

Comments

[David]

Jeff: You should leave a review on ResellerRatings, and see if the company responds...

http://www.resellerratings.com/store/Jomashop

[Jeffrey McMahon]

Dave, I took your advice. The review should be up in 48 hours. Thanks. Jeff

[Angelo]

Truly unbelievable. With the choices we have today on the internet----a company that forces you to pay for their mistakes----can't possibly survive. What a lousy organization.

[Angelo]

http://stores.ebay.com/OKaystores/_i.html?_nkw=shark&submit=Search&_sid=421634829

Check out the link. The "SHARK" series: Very cheap beater watches that actually look half decent! Trust me, if the prices are lower than these, the watches are total junk. This is the bare minimum to get a watch that isn't plastic garbage and that actually works. I love the fact that they offer such a wide variety of Sharks---Tiger Shark, Saw Shark, Hammerhead Shark, Nurse Shark and others. I went with the "Goblin" Shark, with a white face (They also offer black). Prices include international shipping. I'll let you know how good...or bad it is, once it's delivered and on my wrist.

[Angelo]

Ooh, Geez---almost forgot to mention that Shark watches are, and I quote: Designed by renowned Japanese Watch Designer “ Mr. HitoImachi”
Jeff----knowing how involved you are with the watch trade, I assume you have heard of the very famous Mr. HitoImachi?

[Jeffrey McMahon]

I never heard of him. I just lost my street cred.