How to Fix the 17 Volume Limit on Your Boston Acoustics Horizon Solo

Yesterday my BAHS got stuck on volume level "17." I could lower the volume but go no higher. I fixed the problem by unplugging the unit and plugging it in again. However, I e-mailed customer support at Boston Acoustics and the instructions and explanation are as follows:

Thank you for taking the time to contact us. It sounds like your radio has had its hospitality mode activated. The hospitality mode is a mode which is often  used by hotels or similar establishments, who wish to set a maximum volume limit on the radio. To remove this volume limiter follow the steps below. Please feel free to contact us with any questions you may have.

Turn the unit on
Turn the volume down to minimum, 00, volume
Press and hold power for 10 seconds until volume numbers flash
Turn the volume back up to 50 (max volume)
Press power again to verify new max volume position

I hope I won't have to undo the "courtesy setting." Turning the powerful BAHS to 50 will ruin my ears. If I have to do so, I'll make sure I've got headphones in the headphone jack.

Yesterday my BAHS got stuck on volume level "17." I could lower the volume but go no higher. I fixed the problem by unplugging the unit and plugging it in again. However, I e-mailed customer support at Boston Acoustics and the instructions and explanation are as follows:

Thank you for taking the time to contact us. It sounds like your radio has had its hospitality mode activated. The hospitality mode is a mode which is often  used by hotels or similar establishments, who wish to set a maximum volume limit on the radio. To remove this volume limiter follow the steps below. Please feel free to contact us with any questions you may have.

Turn the unit on
Turn the volume down to minimum, 00, volume
Press and hold power for 10 seconds until volume numbers flash
Turn the volume back up to 50 (max volume)
Press power again to verify new max volume position

I hope I won't have to undo the "courtesy setting." Turning the powerful BAHS to 50 will ruin my ears. If I have to do so, I'll make sure I've got headphones in the headphone jack.

Comments

[Michael Vinovich]

Thanks! Alas, I should have read all the way to the bottom as I very nearly blew my eardrums out following the procedure (for something so small, it puts out an overwhelming amount of sound at the high end of the volume scale).
How the heck does it end up in hospitality mode in the first place? I hadn't been doing anything differently with it.
Michael

[Glenann]

Thank you!!! Worked fine!! So glad I don't have to purchase a new one. I love this radio!! :)