A few months ago, I purchased a Brother DCP 7020 from Amazon for $162.99 with free shipping. I kept it inside the box until today when I decided to mate it with my new iMac.
The manual is terrible, disorganized, incoherent, lacking crucial details for taking the toner cover off the cartridge for example.
Worse, the printer won't turn on. Worse still, after installing it--twice!--I've gotten a warning sign from my iMac: "The application LOGINserver quit unexpectedly."
So now what? The printer weighs a ton. It's huge. It doesn't turn on. It's not showing up on my iMac. I'm not sure if the toner is all the way exposed.
I want to get rid of this nightmare. I'll put my HP back without all the bells and whistles--copier, scanner, etc. I don't care. I'll take simplicity and reliability every time.
The window to return was April 24, 2008. I'm screwed. With my HP staying home, I refuse to spend more money,including repairs on the Brother, so there will be no printer in my new office. The lesson? Don't buy electronics and let them sit in a box. Open them immediately and make sure they work.
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