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June 29, 2008

Comments

gerald johnson

for lack of a better retort, bummer. id be calling brother to try and get a little symapthy or something. who knows they might actually give a little customer service.

jeffrey McMahon

Maybe I'm being rash. I should call Brother indeed. But will I? I have little patience. We'll see.

Cyril

If it does not turn on and gives you all his trouble, it may be a defective unit...
Also, I would check their website to see if there is new software -- sometimes the software that is in the box is old and a new version will fix some flaws.

Of course fixing it now will never completely restore your trust in this machine...

Good luck!

jeffrey McMahon

Shipping costs for repair are greater than many printers. What a dud it is. Never again will I buy that brand. Jeff

Cyril

I recently bought an HP all-in-one for 10$ (Canadian)... Some kind of shelf-clearing sale I guess... The guy at the store mentioned that it actually did cost less than the price of the 2 included print cartridges.
Not only is it not cost-effective to repair these all-plastic devices, sometimes it is not even cost-effective to replace the cartridges!

jeffrey McMahon

I'm currently using my old HP 1012 LaserJet, which has never given me any problems. The Brother is in the garage and I will probably take it to an e-waste center soon.

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