If Your Boston Acoustics Horizon Solo Has a Volume Control Problem

Many readers have complained about their BAHS getting stuck on volume level "17." I had the same problem and contacted customer support at Boston Acoustics and the instructions and explanation are as follows:

Thank you for taking the time to contact us. It sounds like your radio has had its hospitality mode activated. The hospitality mode is a mode which is often  used by hotels or similar establishments, who wish to set a maximum volume limit on the radio. To remove this volume limiter follow the steps below. Please feel free to contact us with any questions you may have.

Turn the unit on
Turn the volume down to minimum, 00, volume
Press and hold power for 10 seconds until volume numbers flash
Turn the volume back up to 50 (max volume)
Press power again to verify new max volume position

I assume these instructions also pertain to the Horizon Duo with iPod cradle. 

Many readers have complained about their BAHS getting stuck on volume level "17." I had the same problem and contacted customer support at Boston Acoustics and the instructions and explanation are as follows:

Thank you for taking the time to contact us. It sounds like your radio has had its hospitality mode activated. The hospitality mode is a mode which is often  used by hotels or similar establishments, who wish to set a maximum volume limit on the radio. To remove this volume limiter follow the steps below. Please feel free to contact us with any questions you may have.

Turn the unit on
Turn the volume down to minimum, 00, volume
Press and hold power for 10 seconds until volume numbers flash
Turn the volume back up to 50 (max volume)
Press power again to verify new max volume position

I assume these instructions also pertain to the Horizon Duo with iPod cradle. 

Many readers have complained about their BAHS getting stuck on volume level "17." I had the same problem and contacted customer support at Boston Acoustics and the instructions and explanation are as follows:

Thank you for taking the time to contact us. It sounds like your radio has had its hospitality mode activated. The hospitality mode is a mode which is often  used by hotels or similar establishments, who wish to set a maximum volume limit on the radio. To remove this volume limiter follow the steps below. Please feel free to contact us with any questions you may have.

Turn the unit on
Turn the volume down to minimum, 00, volume
Press and hold power for 10 seconds until volume numbers flash
Turn the volume back up to 50 (max volume)
Press power again to verify new max volume position

I assume these instructions also pertain to the Horizon Duo with iPod cradle.