Sangean America Rep Bob has seen enough of the customer reviews on Amazon in which the WR-12 is described as junk. He responds:
Hello all. This is Bob from Sangean America, and I want to thank you for your interest in the WR-12.
I want to apologize for the problems our customers are finding with this model.
Sangean Quality Control is currently making many improvements to the WR-12. We have temporarily stopped production of this model, until these problems are resolved.
If you currently own a WR-12, please give us your e-mail address, and we will notify you when the much improved revision is available, which should be about late Jan 2013.
Please accept our apology for any inconvenience this may have caused you, and many thanks to our loyal customers
Between that, and the Tecsun 660-PL completely destroying the 909X in nearly all categories for half the price, has Sangean lost their touch? The ATS-818 was probably the best radio Sangean made performance wise.
Posted by: Shawn | November 30, 2012 at 06:59 PM
Staples is still "selling" the BT- Blue Tooth version on its website:
http://www.staples.com/Sangean-WR12BT-Walnut-Table-Top-Radio-w-FM-AM-Aux-In-Wooden/product_104567#revs_content
even though it's not the BT model. I reported the problem to them over 10 days ago. They acknowledged their website was wrong, but apparently they didn't feel it was necessary to change it.
Posted by: Emmett Salberg | November 30, 2012 at 07:59 PM
Why didn't anyone just turn one on and listen to it before trashing their company's reputation by releasing it to the consumer?
Ford Edsel anyone?
Posted by: Conniesdad | December 01, 2012 at 06:08 AM
Sangean has had a stellar record when releasing new products and should be ashamed of themselves for allowing this to happen.
Posted by: Tom Welch | December 01, 2012 at 07:54 AM
Why I'm never an early adopter!
Posted by: dorpmuller | December 01, 2012 at 10:01 AM
Conniesdad----I get your analogy, but I need to point out, the Edsel was a capable car that looked like hell. This radio looks great but performs like hell.
Posted by: Angelo | December 01, 2012 at 10:15 AM
I have to give them credit for stepping up to the plate on this one. It takes a pair to stand up like that and admit you messed up, let alone stop production. They could have easily kept quiet and just kept right on stamping them out, but they didn't.
Posted by: Drive-In-Freak | December 04, 2012 at 08:12 PM
Oh...and...
I still say it looks like a mutant guitar amp....lol.
Posted by: Drive-In-Freak | December 04, 2012 at 08:14 PM
Evidently they care enough about their reputation to not let this mistake slip by unacknowledged and uncorrected.
Posted by: keith beesley | December 05, 2012 at 09:00 PM