Three days ago an eBay buyer told me he never received his watch at his Miami address. After several stressful exchanges, I discovered he doesn't even live in Miami, that in fact he lives outside US and that his Miami address is just for receiving mail. He relies on a service to get his mail outside the country. My tracking shows his Miami address received the package. I think this is his problem and the problem of the "service."
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Assuming he paid via PayPal, if you have any money sitting in your PayPal account it would be a good idea to transfer it to your bank account immediately, as PayPal has a reputation of taking money in disputes like these even though you are completely in the right.
Posted by: Mark | May 03, 2013 at 09:34 AM
Jeff,
Check out this thread. I Was VERY curious about this, since I'm always trying to protect my 100% rating.
http://forums.ebay.com/db1/topic/Building-An-Ebay/Us-Sellers-Beware/5100028231
Posted by: Neil Goldstein | May 03, 2013 at 10:02 AM
That's scary, Neil. I want to protect my 100 percent rating, but if this guy blames me for his problem I could be in trouble. So complicated. I don't have time for this crap.
Posted by: herculodge | May 03, 2013 at 11:23 AM
E-Bay/Pay Pal had better be careful. If people stop selling higher priced items, their profits will dry up. It's one thing to be a buyer who is ripped off----but if they start cheating sellers routinely----people will just stop dealing with them. Nothing to sell means nothing to buy.
Posted by: Angelo | May 03, 2013 at 12:21 PM
Traditionally these shipments are made Freight On Board (FOB). That means that ownership of the object passes to the purchaser the moment that the shipper (USPS/UPS/FEDEX) accepts the object from the seller. From that point forward any loss is the purchaser's responsibility. That's why it is wise to purchase insurance.
Posted by: Keith | May 04, 2013 at 08:48 AM