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It depends on the exact status - you say "arrived" - does it say "delivered" and does it say where the package specifically was left?
If you have strong enough proof of delivery then you can pretty easily defeat a buyer's package did not arrive claim if they file one with ebay. For now all you can do is wait to see if the buyer files a claim.
Posted by: brandon | May 01, 2013 at 04:44 PM
Some points here
http://forums.ebay.com/db1/topic/Returns/Buyer-Says-Did/5100101120
Posted by: Paul | May 01, 2013 at 05:27 PM
the tracking says "delivered." Paul, I read that. The buyer I notice has 94% approval, not sterling in the world of eBay. Also, I've emailed him since he asked me where his package is and I haven't heard from him. Part of me wonders if he was testing me to see if I had tracking and since I do he can't pretend he didn't receive it. Or there are other scenarios. Bottom line is this situation stresses me out and makes me not want to sell on eBay.
Posted by: herculodge | May 01, 2013 at 05:46 PM
Occupational hazard, Jeff. You should be fine. I bet you're right - that he was testing you and will say "Oh, it arrived."
Posted by: jonnybardo | May 01, 2013 at 05:51 PM
sometimes people get impatient and send you email on the very same day they were supposed to receive the package.
Posted by: johnb | May 01, 2013 at 06:26 PM
Always use UPS with Signature Required option on expensive items. Then UPS can produce an actual picture of the signature, if required.
Posted by: Ed S | May 01, 2013 at 07:09 PM
I have set a box aside when I had a day or two of multiple deliveries and forgotten it had arrived. Happens.
Posted by: Bill Bush | May 01, 2013 at 07:30 PM
You only need a signature if the item's value was over $250. If it was less than $250 and you have delivery confirmation (UPS "delivered" as far as I know is sufficient), then ebay's seller protection policy applies and you will win any claim the buyer may file. If its over $250 and you didn't get a signature on delivery, you might be out of luck.
http://pages.ebay.com/paypal/seller/
Posted by: brandon | May 01, 2013 at 07:45 PM
Then it looks like I'm safe, Brandon. Thanks.
Posted by: herculodge | May 01, 2013 at 08:14 PM
The USPS can also produce a signature image later when you use their Signature Required option.
Posted by: 4nradio | May 02, 2013 at 11:22 AM