My PL-660 arrived yesterday from Kaito defective. Everything seems to work except the VFO knob. It does nothing. I contacted Kaito and surprisingly they dont do business on the weekends. 2013, and they close their internet business on Saturdays and Sundays? Whatever, but now I have to wait for an authorization code before I can send it back (at my own expense). I hope they arent going to wait for the defected one to arrive before they ship me out a new one, thus having this transaction last 3 days shy of a month!
I am very happy to know there is still something closed saturdays and sundays.
Sometimes going back is the only way to do a step beyond.
Good weekend to all workers and God bless enterprises closing saturday and sundays.
Posted by: max | November 16, 2013 at 11:39 AM
Frank,
Did you buy your PL-660 through Kaito on eBay?
In any event, if it's defective it seems like they should pay the return shipping on the bad one, irrespective of their stated policy. Most companies I deal with pay return shipping on defective items, which seems fair to me.
Posted by: Gary | November 16, 2013 at 04:53 PM
Most companies pay return costs if the item is found to be defective,
Posted by: Bob Balser | November 17, 2013 at 03:09 AM
pay for return shipping? that is pretty rare in my world of things
Posted by: Mike | November 17, 2013 at 04:57 PM